Support

We offer several tools and resources to help you with the configuration, management and maintenance of MVR devices.

For technical support, contact the CATHEXISDynamics support team: [email protected] 

Support tools

  • Software Commissioning Utility: The PC-based commissioning utility is used to configure the MVR on first installation, or maintain the MVR in an interactive manner when the MVR is powered up.
  • Web Support Utility: This interface allows for the management of large estates of installed units.
  • Mobile app: An Android app for verifying in-vehicle installation can be downloaded from the Google Play Store.

Please refer to the documents linked below for more information on these tools.

Warranty

All MVR devices are covered for 2 years for defects in material and workmanship that result in a product failure. Please refer to the MVR Warranty Document for more information.

Documents

Cathexis MVR5 Documents Cathexis MVR5 Documents
FileAction
Cathexis Dynamics MVR5 Web Support Tool Global Admin.pdfDownload
Cathexis Dynamics MVR5 Commissioning Utility Mobile.pdfDownload
Cathexis Dynamics MVR5 Commissioning Utility Software Global Admin.pdfDownload
MVR5 Warranty Document.pdfDownload
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